Dua Gems offers a wide variety of gemstones, including diamonds, rubies, emeralds, sapphires, topaz, tourmaline, and more.
Are the gemstones on Dua Gems website natural or lab-created?
At Dua Gems, we offer both natural and lab-created gemstones. The product descriptions will specify whether a gemstone is natural or lab-created.
Can I customize my own piece of jewelry using Dua Gems gemstones?
Yes, Dua Gems offers custom jewelry design services. You can work with our team to create a unique piece of jewelry using your choice of gemstones.
What is the shipping and return policy for Dua Gems?
Dua Gems offers International shipping for an additional fee. We offer a 30-day return policy for any non-customized items that are returned in their original condition.
How can I clean and care for my Dua Gems jewelry?
We recommend cleaning your jewelry with a soft cloth and warm, soapy water. Avoid using harsh chemicals or ultrasonic cleaners, as these can damage certain gemstones. Additionally, we recommend storing your jewelry in a jewelry box or pouch to protect it from scratches and damage.